Violation Appeal Writer

Tell us exactly what happened and what evidence you have. We'll write the strongest possible appeal for your specific situation — structured the way TikTok's review team actually processes them.

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The violation

Violation type required

Violation notification date required

Used to calculate your remaining appeal window

AHR points at risk optional

Visible on your Account Health page — affects urgency framing

Appeal number required

This is my first appeal

30-day window from notification date

First appeal was rejected — this is my second appeal

15-day window from first rejection — requires new grounds or evidence to have any chance

Did you receive a Correction option before this appeal?

Grounds for appeal

Why are you appealing? required — this determines the entire letter structure

TikTok made an error

The violation was issued incorrectly and should not have been applied to my account

I accept the violation — I have corrected the issue

Acknowledges responsibility, demonstrates compliance and corrective action taken

Exceptional circumstances outside my control

Carrier failure, platform error, natural disaster, or other external factor caused the violation

I have documentation that contradicts the violation claim

Lead with evidence that directly disproves the specific finding

Have you already corrected the issue?

Yes, already fixed

Still working on it

Not applicable — disputing the violation

Violation-specific details

How many orders were late during the violation period?

What caused the delay?

Do you have carrier evidence showing the delay was the carrier's fault?

Did you dispatch on time but the carrier failed to scan?

If yes, TikTok may exempt these orders from the LDR calculation

What is your current LDR now that the issue is resolved? (%)

What is your relationship to the IP?

I own the IP

I am authorised by the IP owner

I purchased legitimately from the brand or an authorised distributor

I believe TikTok made a misjudgement

Do you have a purchase invoice from within the last 12 months?

Is the invoice unedited and unredacted?

TikTok explicitly rejects edited or redacted invoices

Do you have a letter of authorisation from the IP owner?

Do you have a trademark certificate?

What specific claim triggered the violation?

Do you have documentation proving the claim is accurate?

e.g. lab test report, clinical study, FDA certification

Is the claim currently still live on your listing?

What specifically was claimed to not match?

Do you have product photos or video showing item matches listing?

Current return rate (%)

Primary reason customers are returning

Evidence you have available

Select the violation type above to see what TikTok requires for your specific appeal. Tick everything you have ready to attach.

What happened

What happened — be specific required

What corrective action have you taken? required

Anything else TikTok should consider? optional

Output preference

Tone

Firm

I strongly believe this violation was an error and want the letter to reflect that clearly

Balanced

I accept some responsibility but believe the enforcement was disproportionate

Corrective

I accept the violation was valid and want to demonstrate I have fully addressed it

Length

Use Concise if TikTok's appeal field has a character limit in your region

You have 30 days from notification to submit your first appeal. Second appeals must be submitted within 15 days of first rejection. Appeals are submitted via Seller Center → Account Health. TikTok responds within 7 business days.